![Provedoria do cliente Jerónimo Martins](/app/uploads/2022/01/equipa2_blur_1920x500.jpg)
Our Team
We endeavour to deliver professional and personalised service to our customers that contact us, based on impartiality, proximity, trust and transparency.
![Imagem da Provedora do Cliente do Grupo Jerónimo Martins Portugal](/app/uploads/2022/01/Sara_v03_570x371.jpg)
Group Customer Ombudsman
![Imagem da Provedora do Cliente do Grupo Jerónimo Martins Portugal](/app/uploads/2022/01/Sara_v03_570x371.jpg)
Sara Lopes Maia has been the Group Customer Ombudsman since 2022. Her mission is to represent and defend customers’ rights and legitimate interests in accordance with the principles and values that rule the Ombudsman Office actions.
![Image of the Local Customer Ombudsman of the Jerónimo Martins Polonia Group](/app/uploads/2024/02/Jeronimo-Martins-Customer-Ombudsman_Perfil_Magda_team-min.png)
Local Customer Ombudsman, Poland
![Image of the Local Customer Ombudsman of the Jerónimo Martins Polonia Group](/app/uploads/2024/02/Jeronimo-Martins-Customer-Ombudsman_Perfil_Magda_team-min.png)
Magdalena Koralewska joined the Ombudsman team and assumes our mission in Poland as the Local Customer Ombudsman.