CUSTOMER OMBUDSMAN OFFICE
The Customer Ombudsman Office represents the customers of the Jerónimo Martins Group Companies, defending their rights and expectations, in accordance with the values that guide its actions: Independence, Impartiality, Neutrality and Confidentiality.
How to appeal
Learn more about the requirements for reporting your situation and the various stages of the process.
The Jerónimo Martins Group Companies
The Customer Ombudsman Office's scope of activity encompasses the customers of the following Companies:
